A Quality Approach.
MCN's quality initiative mandates that 100% of reports meet client expectations for turn times at all steps of the process, from the time it takes to schedule a referral to report delivery. But quality is more than just numbers: MCN works with clients to define measurable, objective quality expectations and standards which are met with every report delivered.
Short and Long-Term Disability
Increasing the accuracy and speed of claim resolution for carriers and claimants
Helping organizations and individuals navigate a complex regulatory landscape
Helping our clients meet customer obligations with speed and integrity
Independent Reviewing Organization (IRO) Services
Enabling providers to maintain compliance in complex regulatory environments
The MCN Difference
No matter who hires us or who we’re examining, we serve the truth. We do that by rendering thoughtful, impartial opinions based on a commitment to medical integrity and medical expertise. Injuries and disabilities have a huge impact. Our goal is to reduce that impact, for the individuals and for our society as a whole.
The difference is peace of mind
MCN sets itself apart from competitors through our approach to client relationships and quality as defined through quantitative methods, the depth and breadth of our credentialed provider panel and the training for members of the panel, our sense of medical integrity, and our strong data security program.
Focus on a Consultative Client Relationship
The MCN approach is to provide comprehensive training to providers, monitor quality, and always communicate with clients, not just on individual reports, but on changing regulations and health care trends as well.
MCN's Approach to Quality
MCN has a quality initiative, launched in January 2014, which mandates that 100% of reports meet client expectations for turn times at all steps of the process, from the time it takes to schedule a referral to report delivery.
Size, credentialing standards, training, and recruiting resources: MCN has an extensive national provider panel with strong depth in each specialty. Additionally, our provider network development team members recruit 200 new providers each month.
MCN maintains a strong system for data and information security which is audited by a third party on an annual basis. MCN has achieved SSAE16 SOC 1 Type 2 compliance.