Mitchell MCN has launched a series of Client Portal enhancements.
Reach out to your Mitchell MCN Account Representative to schedule a demonstration and learn more. You’ll find an updated portal guide when you log into your account.
We’ve carefully designed and programmed the portal after listening to your feedback and working to better understand the client experience, keeping the portal user-friendly while adding in details to streamline processes. Rest assured that you will experience:
- Same easy access — web address/website links
- Same customer-friendly philosophy
- Using the portal to order services, check status, upload records, and download reports
Some areas we have focused on are our Cover Letter Creator, with more client-specific questions for each insurance line and specific product; the ability to customize the Main Information Form per client, based on insurance type, jurisdiction, and product combination; and a new service wizard. The main dashboard has been modified to include additional tabs for easier viewing of the status of each case from order to invoice payment.
We want to hear from you — please reach out through the portal, to your representative, or to firstname.lastname@example.org to tell us about your experience and with any feedback you may have. You may also contact us through the Client Survey to let us know how we’re doing. We look forward to hearing from you.