Technology
Medical Records Technology
MCN's nationwide network of physicians is supported through our pioneering work in medical records technology. MCN programs seamlessly interact with existing benefits administration programs, resulting in timely reports that clients can use in their claims determination.
The company was the first in its industry to offer online ordering and data management. We continue to lead and innovate. MCN has been paperless since 2000, storing all documents in a secure network. Our eService allows us to interface with clients on-line, telephonically, via fax, and by mail. Through a secured web environment, clients may access the current status of their referrals and have the ability to upload records and download completed reports and related case correspondence. All information is archived for on-going access.
Our secured network allows for the following:
- Secured access to data in our customized database using robust search engine capabilities
- Storage of data fully encrypted in a manner compliant with all applicable federal and state laws
- Automated e-mail communications structured according to client protocols
- The ability for clients to upload records, review the status of a claim and its complete history, and update client profiles
- Delivery of completed reports and invoices
MCN is committed to claimant confidentiality in everything we do. MCN's policies and procedures strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) and the protection of Personal Health Information (PHI). For more information, visit our Privacy Policy.